For the current member-facing documents, use the live Kindred routes below.
Privacy & Data Rights
Steady House keeps this page live as the company-owned privacy route for Kindred. The latest member-facing privacy, data-rights, and complaints information lives inside the Kindred app.
Who is responsible for your data
Kindred is a product of Steady House Ltd, registered in England and Wales with company number 17095183. Steady House Ltd is responsible for personal data collected through the Kindred app and related support routes.
The product is still founder-led by Hannah Graham, so the tone stays human and supportive, but the legal and operational responsibility sits with the company.
Where the live controls are
- Open Menu > Privacy Policy for the live privacy notice
- Open Menu > GDPR & Data Rights for access, erasure, and objection routes
- Open Menu > Contact & complaints for privacy and complaints help
- Use Menu > Settings > Delete account for in-app deletion controls
Who Kindred is for
Kindred is designed for adults aged 18 and over. It is intended for single parent families looking for community, connection, events, messages, and practical support.
What the live app documents cover
- What data Kindred collects and why
- Lawful bases, retention, and member rights
- How to request access, correction, deletion, or objection
- How to raise privacy complaints with Steady House Ltd or the ICO
Feedback and product improvement
Kindred is meant to keep improving around what members actually need. Suggestions and product feedback should go to Community > Kindred Feedback & Suggestions inside the app so the founder and team can shape future changes around real use.
- Use company support routes for privacy, safeguarding, moderation, or complaints
- Use the feedback channel for ideas, suggestions, and feature requests
For privacy questions, account deletion requests, or member-data concerns, email hello@kindredcommunity.app or hello@steadyhouse.co.uk.
You can also request account deletion from inside the app via Menu > Settings > Delete account.
Complaints
If you are unhappy with how your personal data has been handled, you can contact the UK Information Commissioner’s Office.
- Website: ico.org.uk
- Helpline: 0303 123 1113
- Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF